City of Poquoson Treasurer's Pay Personal Property Taxes Help

Table of Contents

  1. What Is Pay Personal Property Taxes Online?
  2. Why Is My Email Address Needed?
  3. Where Can I Find the Department Number, Ticket Number and Amount?
  4. How Do I Pay Personal Property Taxes?
    1. Department Number & Ticket Number
    2. PIN
    3. Bill Detail
    4. Pay another PP Bill
    5. Online Payment Checkout Screen
  5. How Do I Pay with a Credit Card?
  6. How Do I Pay with an Electronic Check?
  7. Do Additional Charges Apply for Paying Online?

What Is Pay Personal Property Taxes Online?

Pay Personal Property Taxes Online enables online payments for personal property tax bills received from the City of Poquoson.

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Why Is My Email Address Needed?

Your email address is a unique identifier used to combine tickets marked for payment into one lump sum.

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Where Can I Find the Department Number, Ticket Number and Amount?

Please refer to your Tax Bill.

generic bill example screen

Personal Property Bill Instructions:

(The sample bill provided uses letters instead of numbers for account number. This was done to avoid using an actual account number.)

Department Number & Ticket Number Button Option:

Last Name: Enter the Last Name shown on the bill.

Bill or Ticket Number: Enter the numbers that appear under your account number on the bill.

Department Number: Enter PP2005 if the calendar year is 2005, PP2006 if it is 2006, etc...

PIN Button Option:

Last Name: Enter the Last Name shown on the bill.

PIN: Enter your PIN

Note: Make sure you are paying all the personal property bills you intend to pay. Bills are linked to social security number. So, if you are married and enter your social security number, it may not bring up all the vehicles you and your spouse own since some vehicles may show up under the other spouse's social security number.

The system is set up to show only Personal Property bills currently due. If you wish to prepay future bills, please select the 'Show All Charges' option at the bottom of the screen. This will display all bills currently in the system, including the ones not currently due.

Charges example screen
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How Do I Pay Personal Property Taxes?

On the first screen, enter your email address and then press OK button.

Enter email address example screen
OK

On the Pay Personal Property Taxes Online Screen, press the button containing your preferred method for finding tax information: Department & Ticket Number, Account Number, or Account Number.

Search method example screen

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Pay Using Department & Ticket Number

Pay Using PIN


Pay Using Department Number & Ticket Number - Enter the Department Number and Ticket Number. Verify the numbers are correct, press the Search button and the Total Bill screen is displayed.

Search by department and ticket number example screen

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Proceed to Total Bill


Pay Using PIN - Enter your PIN and last name. Verify the numbers are correct, press the Search button and the Total Bill screen is displayed.

Pay by PIN example screen

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Proceed to Total Bill


Total Bill Screen - The full amount due is shown in the Enter Amount You Wish To Pay Today field, but a different amount can be paid by replacing the figure shown. To view bill details, click Details link next to the desired ticket. To search for another Personal Property ticket and attach it to the current bill before payment is made, press the Pay Another PP Bill button. To pay the current Personal Property bill only, or to add a bill using another Web application, press the Checkout button. If the information shown is incorrect, press the Return to Search button and return to the Pay Real Estate Taxes Online screen.

total bill example screen

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View Bill Detail Screen

Checkout

Pay another PP Bill

Return to Search


Online Payment Checkout Screen - The Total Payments field displays the elected payment amount for the attached bills. All tickets can be removed by pressing the Clear Shopping Cart button. To pay by electronic check, press Pay by eCheck button. For credit card payments, press Pay by Credit Card button.

Checkout example screen

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Pay by eCheck

Pay by Credit Card


Bill Detail Screen - This screen contains additional information about the tax bill. Press Previous button to return to Total Bill screen.

Bill detail example screen

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Previous


Pay another PP Bill - Search for additional tickets using Department & Ticket Number, Parcel Number, Name or Account Number. Press the Search button to find ticket. The Pay another PP Bill option can be used as many times as necessary to designate bills for payment. If Pay another PP Bill was selected in error and you are ready to pay, press the Checkout button.

Pay another personal property bill example screen

Information for the added bill is displayed. The full amount due is shown in the Enter Amount You Wish To Pay Today field, but a different amount can be paid by replacing the figure shown. To view bill details, click Details next to the desired ticket. If you want to search for another ticket and attach it to the current bill before payment is made, press the Pay another PP Bill button. To pay the original bill and current bill, press the Checkout button. If the information shown is incorrect, press the Return to Search button and return to the Pay Real Estate Taxes Online screen.

Navigation options example screen

On Line Payment Checkout - The Total Payments field displays the elected payment amount for the attached bills. All tickets can be removed by pressing the Clear Shopping Cart button. To pay by electronic check, press the Pay by e-Check button. For credit card payments, press Pay by Credit Card button.

Checkout example screen

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Pay by e-Check

Pay by Credit Card


Pay By Credit Card - Payment Amount + Convenience Fee = Total Due. Press Proceed to Payment button to enter Credit Card information.

Pay by credit card example screen

Input Credit Card and Billing Information and then press the I Authorize this transaction button. Pressing Reset button clears data from all information fields.

Enter credit card information example screen

This screen shows Credit Card information as entered on the previous screen. Verify all information is correct and then press the Submit Transaction for Processing button. Press Back button on your web browser if the information is incorrect.

Submit for processing example screen

This screen announces if the transaction was approved. IMPORTANT: You MUST press the **REQUIRED: Complete Transaction button for the transaction to be applied to your property tax bill.

Complete transaction example screen

An online receipt is displayed. We recommend you print this receipt for your records.

Receipt example screen

Pay by Online Check - Payment Amount + Convenience Fee = Total Due. Press the Proceed to Payment button to enter Check information.

Pay by online check example screen

Input Check Information and then press the I Authorize this transaction button. Pressing Reset button clears data from all information fields.

Enter check information example screen
Enter check information example screen

This screen shows check information as entered on the previous screen. Verify all information is correct and then press I authorize this transaction. Press the Back button if the information is incorrect.

An online receipt is displayed. We recommend you print this receipt for your records.

Receipt example screen

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Do Additional Charges apply for Paying Online?

For Credit Card Payments: 2.4% of the Total Bill plus 30 cents per transaction. The convenience fee is charged by Verisign and our merchant account for accepting credit cards online. The fee is automatically added to your total bill.

For Online Checks: No fee is charged for online checks. However, a returned check fee of $35.00 will be applied to all returned checks.

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Version: 101220-1457