City of Poquoson, Virginia

City of Poquoson Treasurer's Pet Tags Help

Table of Contents

1. What Is Online Pet Tags?

2. Why Is My E-mail Address Needed?

3. How Do I Use Online Pet Tags?

   1. Renew Pet Tag

   2. License New Pet

   3. Add/Renew Another License

   4. Checkout

4. How Do I Pay with a Credit Card?

5. Do Additional Charges Apply for Paying Online?

What Is Online Pet Tags?

Use the Online Pet Tags Web Application to renew Pet Tags or license a new pet.

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Why Is My E-mail Address Needed?

Your e-mail address is a unique identifier used to combine tickets marked for payment into one lump sum.

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What Are Cookies?

Cookies are small chunks of text sent between a personal computer and a web server. When a website is contacted, certain information is sent from the web server and stored on the computer. The next time the website is visited, the web server checks the cookie and gathers the information stored there. In this case, your e-mail address.

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How Do I Use Online Pet Tags?

Click on ../pettags/webform1.aspx"> Continue to Online Pet Tags at the top or bottom of this page.

On the first screen, enter your e-mail address and then press OK button.

#On_the_Online_Pet_Tags_Screen">OK

On the Online Pet Tags Screen, enter Last Name in the appropriate fields. Then, press either Renew Pet Tag or License New Pet button.

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#Renew Pet Tag">Renew Pet Tag

#License New Pet">License New Pet

Renew Pet Tag - Click the Select link next to the name of the pet needing tag renewal or press Previous button and return to the Main screen.

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#Renew Existing Pet Tag">Select Screen

#On_the_Online_Pet_Tags_Screen">Previous Screen

License New Pet Screen - Enter owner and pet information. All fields except Name 2 must contain data. To receive a tag, you must submit proof of rabies vaccination using the locality contact information below. CheckOut button should be pressed for payment, or choose Purchase License to enter another pet. Press Previous button to return to prior screen.

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#On_the_Online_Pet_Tags_Screen">Previous Screen

#On_Line_Payment_Checkout">CheckOut

#License New Pet">Purchase License

Renew Existing Pet Tag Screen - This screen contains detailed owner contact and pet information. To receive a tag, you must submit proof of rabies vaccination using the locality contact information below. Press the Purchase Renewal License button to proceed, or press Previous to return to pet selection screen.

Note: A drop-box for submitting proof of Rabies Vaccination is available behind City Hall.

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#Online Pet Tags">Purchase Renewal License

#Renew Pet Tag">Previous Screen

The Online Pet Tags screen now shows Payment Pending for the selected pet. Choose Checkout and pay for pet tag, or designate another purchase by pressing Select next to the appropriate Pet Name.

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#On_Line_Payment_Checkout">Checkout

#On_the_Online_Pet_Tags_Screen">Previous Screen

Add/Renew Another License Screen - Users can continue searching for pets or add new pets. Pets selected for license renewal are retained in memory. For payment, simply press the Checkout button.

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#Renew Pet Tag">Renew Pet Tag

#License New Pet">License New Pet

#On_Line_Payment_Checkout">Checkout

On Line Payment Checkout - The Total Payments field displays the elected payment amount for the attached bills. All tickets can be removed by pressing the Clear Shopping Cart button. To pay by electronic check, press the Pay by e-Check button. For credit card payments, press Pay by Credit Card button.

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#Pay by Electronic Check Screen">Pay by e-Check

#Pay By Credit Card Screen">Pay by Credit Card

Pay By Credit Card - Payment Amount + Convenience Fee = Total Due. Press Proceed to Payment button to enter Credit Card information.

Input Credit Card and Billing Information and then press the I Authorize this transaction button. Pressing Reset button clears data from all information fields.

This screen shows Credit Card information as entered on the previous screen. Verify all information is correct and then press the Submit Transaction for Processing button. Press Back button on your web browser if the information is incorrect.

This screen announces if the transaction was approved. IMPORTANT: You MUST press the **REQUIRED: Complete Transaction button for the transaction to be applied to your property tax bill.

An online receipt is displayed. We recommend you print this receipt for your records.

Pay by Online Check - Payment Amount + Convenience Fee = Total Due. Press the Proceed to Payment button to enter Check information.

Input Check Information and then press the I Authorize this transaction button. Pressing Reset button clears data from all information fields.

This screen shows check information as entered on the previous screen. Verify all information is correct and then press I authorize this transaction. Press the Back button if the information is incorrect.

An online receipt is displayed. We recommend you print this receipt for your records.

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Do Additional Charges apply for Paying Online?

For Credit Card Payments: 2.4% of the Total Bill plus 30 cents per transaction. The convenience fee is charged by Verisign and our merchant account for accepting credit cards online. The fee is automatically added to your total bill.

For Online Checks: No fee is charged for online checks. However, a returned check fee of $35.00 will be applied to all returned checks.

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