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Table of Contents -
What Is Utilities Inquiry? -
How Do I Use Utilities Inquiry? -
Customer Number -
Customer Number Not Found Message -
Utility Bill Detail -
Transaction History -
Service Usage |
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| Utilities Inquiry allows taxpayers to view utility bills received from the City of Poquoson using the Internet. |
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| On the Utility Inquiry Screen, enter the Customer Number. This number should be printed on each Utility Bill. Press the Continue button. |
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| Back to Top Utility Bill Detail Customer Number Not Found Message |
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| Customer Number Not Found Message - This message indicates a problem with the Customer Number. Verify the information was entered correctly. If not, click the Back button on your web browser, or click the Utility Inquiry link on the left side of the screen and reenter your ticket data. |
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| Back to Top Return to Utility Inquiry Screen |
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| Detail Screen - This screen features detailed information about the customer number selected on the previous screen. Press the Previous button to return to Payment History. |
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| Back to Top View Transaction History View Usage Previous |
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| Transaction History - This screen displays all charges and payments credited to the Customer Number. The history may contain more than one page. If this is the case, press one of the numbers at the bottom of the screen to page through earlier transactions. Press the Previous button to return to the Utility Bill Detail screen. |
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| Back to Top Utility Bill Detail |
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| Service Usage - Use the drop-down menu in the Select Service field and choose the Utility to review. |
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| Back to Top Usage By Billing Period |
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| Usage By Billing Period - This screen shows Reading / Usage information for the previous 12 months. |
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| Back to Top Previous |
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